Integrated CRM Built for Communication
Voigo’s Integrated CRM connects your contacts, leads, and accounts directly to the conversations that matter — calls, recordings, SMS threads, notes, and follow-ups — all in one place. No copy/paste. No switching systems. Just a clean customer timeline that keeps your team aligned and moving fast.
Unified Activity Timeline
Calls, texts, notes, recordings, and tasks — organized in one chronological customer view.
Lead & Contact Management
Keep your pipeline organized and make sure every conversation stays tied to the right person.
Built-In Calling & SMS
Launch calls and send messages right from the CRM — with automatic logging and history.
Team Ownership & Visibility
Assign owners, control visibility, and keep conversations accountable across departments.
CRM Plans
Organize leads, manage customer relationships, and keep your team aligned.
- Lead & Contact Management
- Notes & Activity Tracking
- Task Reminders
- Basic Sales Pipeline
- Email Logging
- Contact Search
- User Permissions
- Portal Access
- Everything in Starter
- Custom Sales Pipelines
- Deal Tracking
- Shared Team Views
- Calendar Integration
- Advanced Filters
- Reporting Dashboards
- Mobile Access
- Everything in Business
- Workflow Automation
- Custom Fields
- SMS Integration
- Call Logging
- Advanced Reporting
- Role-Based Permissions
- API Access
CRM Benefits
Most CRMs track customers — Voigo CRM tracks customer conversations too. Every call, message, and follow-up stays attached to the right record so your team can act with confidence.
Key Benefits
- Calls and SMS automatically logged to records
- Unified timeline with notes, tasks, and attachments
- Better follow-up with full conversation context
- Ownership rules and team visibility built in
- Click-to-call and click-to-text from CRM
- Designed to work seamlessly with Voigo services
AI-Powered CRM Summaries
Optional AI tools summarize calls and messages, highlight intent and sentiment, and give your team a clean record of what matters — right inside the CRM.
Turn conversations into action items.
- Call and SMS summaries saved to the record
- Key topics, intent, and sentiment detection
- Perfect for sales coaching and QA reviews
- Searchable transcripts and quick highlights
- Optional reminders and follow-up suggestions
