Business SMS & Texting
Voigo Business SMS gives your team a fast, professional way to text customers from a real business number. Send and receive messages from the Voigo portal, share conversations across teams, and keep everything organized — no personal phones, no messy screenshots, no lost threads. It’s built for real businesses that want faster responses, better customer experience, and a record of every conversation.
Shared Team Inbox
Assign conversations, share visibility, and keep everyone on the same page — perfect for sales, service, and dispatch.
Contact Management
Save contacts, build groups, and keep names tied to numbers so your team always knows who they’re texting.
MMS Photos & Files
Send pictures, documents, and attachments to customers from a business number — ideal for quotes, proof, and approvals.
Compliance Tools
Opt-out handling, message history, and business-grade controls to keep texting professional and accountable.
Business SMS Messaging
Text with customers, automate conversations, and grow your business.
- Pay As You Go
- Business SMS Number
- Send/Receive SMS*
- Send/Receive MMS*
- Shared Inbox
- Message History
- Desktop Messaging
- Includes 1000 SMS
- Everything in Metered
- Multiple SMS Numbers
- Team Messaging
- Contact Groups
- Desktop Messaging
- Scheduled Routing
- Includes 2000 SMS
- Everything in Business
- Multiple SMS Numbers
- Team Messaging
- Contact Groups
- Desktop Messaging
- Scheduled Routing
- Unlimited SMS
- Everything in Business
- Multiple SMS Numbers
- Team Messaging
- Contact Groups
- Desktop Messaging
- Scheduled Routing
Business SMS Benefits
Customers respond to texts faster than emails — and your business looks more professional when texting is centralized. Voigo SMS keeps every conversation stored in the portal, searchable, shareable, and tied to the right contact.
Key Benefits
- Text from a real business number
- Shared team inbox with message ownership
- Contact & group management
- MMS with pictures and attachments
- Searchable history and conversation notes
- Opt-out compliance and audit trail
AI-Powered Message Summaries
Optional AI tools can summarize long SMS threads, highlight customer intent, and help your team follow up faster — without reading 60 messages.
Turn message threads into actionable takeaways.
- Thread summaries and quick highlights
- Detects urgency, sentiment, and intent
- Perfect for sales follow-up and service tickets
- Stored securely in your Voigo portal
- Optional CRM linking and reminders
